1.2. After we receive and process your request, we will contact you to confirm the possibility of accommodation.
1.3. You will receive a confirmation of the reservation at the e-mail address specified by you. It describes: the type and number of rooms booked, the date of check-in and check-out, the number of guests specified in the booking request, and the amount due. Please read this information carefully and contact us in case a correction is needed.
2. Change or cancellation of reservation and refund:
2.1. Cancellation or change of stay is possible at any time without penalty. Upon cancellation of an already paid reservation, the client pays only costs and fees due for the refund of the amount paid to the bank account specified by him. The administrator is obliged after the cancellation of an already paid reservation to refund the amount paid by the client to a bank account specified by him within 14 working days from the date of receipt of a written request.
2.2. Cancellation or change of reservation is possible only after sending a request online at: https://www.hotelbehi.com/kontakti/ or by phone: +359 361 88288.
2.3. When a customer makes a reservation at the Behi Boutique Hotel, it is considered that he has read the present general conditions and agrees with them.
